Emotional Intelligence Coaching and Training
What is Emotional Intelligence (EI)?
Emotional Intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for effectively managing emotions in ourselves and in our relationships.
Studies show that Intelligence (IQ) equates to only 20-25% of employment success. More potent predictors of success are:
- Ability to handle frustration and disappointment
- Ability to manage one’s own emotions
- Ability to manage one’s own social skills
Emotional Intelligence focuses on 5 key components:
Personal Competence
- Self Awareness includes:
Emotional awareness
Accurate self-assessment
Self confidence
- Self Regulation:
Self control
Trustworthiness
Conscientiousness
Adaptability
Innovation
- Self Motivation:
Achievement drive
Commitment
Initiative
Optimism
|
Social Competence
- Social Awareness:
Empathy
Service orientation
Developing others
Leveraging diversity
Political awareness
- Social Skills:
Influence
Communication
Leadership
Change catalyst
Conflict management
Building bonds
Collaboration and cooperation
Team Capabilities
|
Why are emotions so important to success and productivity?
- Emotions arouse, sustain, influence and direct our behaviors and activities
- Without emotional control, emotions can be “hijacked”, rational thinking is overwhelmed and our fight or flight response kicks in, decreasing brain function
- Emotions themselves are a higher order of intelligence
Although we cannot stop negative emotions from arising, we can use Emotional Intelligence to consciously limit the duration of negative emotions and influence behaviors which may arise.
Out of control emotions:
- Impair reasoning
- Increase likelihood that chronic emotional problems will result (e.g., depression, anxiety, hostility)
Emotional control:
- Shapes and improves thinking by directing attention to important changes
(e.g., completing a task instead of worrying about it)
Small emotional shifts influence performance:
- Intuition can be used to effectively guide decisions
- Emotions can be used to promote or hinder motivation (anxiety, hostility, sadness)
- Emotional shifts can increase the accuracy of one’s perspective on future events
Developing empathy links to:
- Greater emotional stability
- Greater interpersonal sensitivity
- Better career and educational performance
The art of social relationships: managing of emotions in others:
- To excel in this area means using EI competencies to be an effective friend, leader, and negotiator. It gives the ability to guide an interaction, inspire others, make others comfortable in social situations, influence and persuade others, and build rapport.
Challenges Related to Emotion:
- all or nothing thinking
- overgeneralization
- excessive worrying
- worrying as magical thinking
- jumping to negative conclusions
- “should” statements
- labeling & mislabeling
- personalization
- stonewalling
- criticism, contempt
Importance of Emotional Intelligence to Organizations
The higher you go, the more EI matters--the more SOCIAL COMPETENCE matters
- SES ECQ’s
- influence, communication, leadership, change catalyst, conflict management, building bonds, collaboration and cooperation; team capabilities
- Army Values
- leadership, duty, respect, selfless service, honor, integrity, personal courage
- 50% of work satisfaction is determined by the relationship a worker has with… his/her boss.
- EI is a prerequisite for effective leadership across borders.
- Requires a high level of self-mastery and people skills; ability to put yourself into the positions of others.
What is coaching and training in Emotional Intelligence worth?
- Increases retention.
- Decreases absenteeism.
- Increases overall organizational growth.
- Could increase production as much as 20%
- Current estimates to American Business:
Losing between $5.6 and
$16.8 Billion annually
“If we knew nothing about a store except that employee attitudes had improved 5%, we could predict that its revenue would rise .5% above what it otherwise would have been.”
-- Sears executive, Harvard Business Review, January, 1998
A one-day seminar won’t do it: Research shows that ordinary training alone can increase productivity by 20-22%; Emotional Intelligence training and coaching can increase productivity by up to 88%.
Institute for Life Architecture coaching and training services include:
- Emotional Intelligence and Myers-Briggs (MBTI) appraisal and interpretation
- Education on Emotional Intelligence and Personality types for executives and key management personnel
- Strategic coaching to achieve desired outcomes
- Emotional Intelligence Training
- Online Emotional Intelligence support training
- Ongoing coaching and training support to facilitate progress and enhance retention and application
Who uses Emotional Intelligence and EI Appraisal, training and coaching?
- Over half of all Fortune 500 companies
- All three branches of the U.S. Government
- Organizations of all sizes from virtually every industry
|
Garth Fuerste's Facebook Profile
